Maintains database by entering new and updated customer and account information.
Mainly responsible in tracking shipments, updating clients, formulating quotes, and reports directly to the Logistics Manager.
Provide not only proof of delivery but also, data integrity, multi-point delivery, and single point of contact for data exchange.
Safety - Claims Assistant
Assisting the Safety Department in enforcing all the safety policies, programs, training, investigations, and emergency response.
Provides order tracking and other administrative duties. Develops and communicates movements based on customer needs and schedules, to facilitate optimal customer service.
Customer Care Assistant
Primary point of contact between your business and its customers. If customers want to place an order, find information, get advice or handle claims, they will invariably talk to a customer service assistant.
Documentation and Accounting Analyst
Independently perform the full range of accounting duties. Successful performance requires thorough knowledge and skill to exercise sound independent judgement within established guidelines. Cognizant of general, commercial, fund, and governmental accounting procedures.
BACK OFFICE ADMINISTRATION
Positions we offer
Accomplishes business objectives by identifying and solving customer information and processing problems. He/She will be a key member of the operations team supporting, data management, client reporting, and trade processes.
Customer Service Agent
Provide accurate and efficient product or service information to resolve any emerging problems that our customer accounts might face.
Performs normal office functions such as, setting up and maintaining files, interviewing callers, and receiving, referring, or answering incoming mail. Gather, compile, and report relevant information to supervisor’s.
Technical Support Agent
Under general supervision, in a 24/7 inbound call center environment. Technical Support Agents will provide technical and network problem resolution to end-users (customers). Perform question diagnosis, while guiding users through a step-by-step solution process.
Responsible for handling inbound and outbound calls. Reach out to customers in effort to secure funds, and retrieve overdue payments, loans, or bills.
WE HAVE A PROVEN TRACK RECORD IN:
Improving cash flow and capital utilization
Maximizing customer satisfaction
Enhancing the client’s overall competitive position
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